Contact
Contact Information and Opening Hours
Store, Pickup Point, and Test Center
Store Address
Water Element, s.r.o.
Veslařská 1351/26
637 00 Brno - Komín
Czech Republic
Option to pick up and test products.
Boat test center on the river near the store.
Store Opening Hours
Mon-Fri: 9:00 AM - 6:00 PM
Sat: 8:30 AM - 12:00 PM
Additional Information
Payments: Cash, Card
Parking Available: YES
Customer Service & B2B Wholesale
Customer Service
For inquiries about products, orders, and availability.
Phone: +420 737 332 592
Email: info@kayak-shop.eu
Operating Hours: Mon-Fri 9:00 AM-6:00 PM, Sat 8:30 AM-12:00 PM
B2B Wholesale
Dan Burian
Phone: +420 732 453 343
Email: dan@vodacke-centrum.cz
Operating Hours: Mon-Fri 9:30 AM-5:00 PM
Frequently Asked Questions (FAQ)
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Purchase and Delivery
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Returns and Exchanges
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Complaints
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Store and Testing Options
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Boat Test Center
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Discount Codes
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Bonus Program
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Complaints and Returns
Need to file a complaint or return an item?
For the fastest processing of your request, please fill out our online form. We will contact you with further instructions as soon as possible.
Address for International Shipments
Water Element s.r.o.
RETURNS AND COMPLAINTS DEPARTMENT
Veslařská 1351/26
637 00 Brno - Komín
Czech Republic
Note for International Shipments: Please include a completed complaint/return form and clearly mark the package as "RETURNS" to facilitate customs processing.
You can also handle complaints or returns in person at our store during opening hours.
About the Company
Water Element, s.r.o., established in the summer of 2007, quickly became a leading supplier of boats and equipment in the Czech Republic and Slovakia, with an extensive store in Brno. Since 2008, it has offered an online shop, which was revamped into a modern shopping gallery in 2012. In 2009, the company expanded its services to include the largest watersports rental service in Moravia, equipment servicing, and a second-hand market. In 2010, it launched a watersports agency offering courses and team-building events, managed by a team of professional instructors. In 2011, the company expanded into wholesale with exclusive representation of numerous brands. It emphasizes fast and professional service, with staff who are active watersports enthusiasts, providing relevant information and benefits through the Water Element Community bonus program.
E-shop Operator
Water Element, s.r.o.
Veslařská 1351/26
637 00 Brno - Komín
Czech Republic
Company ID: 28345312
VAT ID: CZ28345312
Data Box: wgpbqiv
File Number: C 62707/KSBR Regional Court in Brno
Have a Question? Write to Us!
For quick inquiries, you can use our contact form.
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