Delivery EU
Shipping Rates for EU Countries
All international orders are shipped via PPL carriers. After your order is dispatched, you will receive an email with a tracking number. If your delivery country is not listed, please contact us. We will find the optimal shipping solution at the best price.
Standard Shipments up to 20 kg
Shipping Rates via PPL
| Country | Shipping Cost (up to 20 kg) | Free Shipping From |
|---|---|---|
| Czech Republic | 99 CZK | 3,000 CZK |
| Belgium | 10.50 € | 200 € |
| Bulgaria | 15.50 € | 200 € |
| Croatia | 10.50 € | 200 € |
| Denmark | 10.50 € | 200 € |
| Estonia | 15.50 € | 200 € |
| Finland | 24 € | 200 € |
| France | 15.50 € | 200 € |
| Ireland | 24 € | 200 € |
| Italy | 15.50 € | 200 € |
| Lithuania | 15.50 € | 200 € |
| Latvia | 15.50 € | 200 € |
| Luxembourg | 10.50 € | 200 € |
| Hungary | 8.90 € | 200 € |
| Germany | 6.90 € | 200 € |
| Netherlands | 10.50 € | 200 € |
| Poland | 8.90 € | 200 € |
| Portugal | 24 € | 200 € |
| Austria | 6.90 € | 200 € |
| Romania | 15.50 € | 200 € |
| Greece | 29 € | 200 € |
| Slovakia | 6.50 € | 200 € |
| Slovenia | 15.50 € | 200 € |
| Spain | 24 € | 200 € |
| Sweden | 15.50 € | 200 € |
Paddles
Paddle Shipping Rates
| Country | Shipping Cost | Free Shipping From |
|---|---|---|
| Czech Republic | 220 CZK | 5,000 CZK |
| Belgium | 19.90 € | 500 € |
| Bulgaria | 25.00 € | 500 € |
| Croatia | 19.90 € | 500 € |
| Denmark | 19.90 € | 500 € |
| Estonia | 19.90 € | 500 € |
| Finland | 29.00 € | 500 € |
| France | 25.00 € | 500 € |
| Ireland | 19.90 € | 500 € |
| Italy | 19.90 € | 500 € |
| Lithuania | 19.90 € | 500 € |
| Latvia | 19.90 € | 500 € |
| Luxembourg | 25.00 € | 500 € |
| Hungary | 19.90 € | 399 € |
| Germany | 19.90 € | 399 € |
| Netherlands | 19.90 € | 500 € |
| Poland | 19.90 € | 399 € |
| Portugal | 25.00 € | 500 € |
| Austria | 19.90 € | 399 € |
| Romania | 19.90 € | 500 € |
| Greece | 25.00 € | 500 € |
| Slovakia | 19.90 € | 399 € |
| Slovenia | 19.90 € | 500 € |
| Spain | 25.00 € | 500 € |
| Sweden | 29.00 € | 500 € |
If your delivery country is not listed, please contact us. We will provide a shipping cost calculation based on the destination.
When selecting shipping, choose: Individual Shipping
After placing your order, we will promptly inform you of the final shipping cost.
Kayaks (length up to 300 cm)
Kayak Shipping Rates
| Country | Shipping Cost | Free Shipping From |
|---|---|---|
| Czech Republic | 20 € | Individual |
| Belgium | 59 € | 2,000 € |
| Bulgaria | 99 € | Individual |
| Croatia | 59 € | 2,000 € |
| Denmark | 59 € | 2,000 € |
| Estonia | 99 € | Individual |
| Finland | 299 € | Individual |
| France | 99 € | 2,000 € |
| Ireland | 119 € | Individual |
| Italy | 79 € | 2,000 € |
| Lithuania | 99 € | Individual |
| Latvia | 99 € | Individual |
| Luxembourg | 59 € | 2,000 € |
| Hungary | 39 € | 1,450 € |
| Germany | 39 € | 1,450 € |
| Netherlands | 59 € | 2,000 € |
| Poland | 39 € | 1,450 € |
| Portugal | 299 € | Individual |
| Austria | 19 € | 1,450 € |
| Romania | 99 € | Individual |
| Greece | 149 € | Individual |
| Slovakia | 19 € | 1,450 € |
| Slovenia | 39 € | 2,000 € |
| Spain | 299 € | Individual |
| Sweden | 299 € | Individual |
If your delivery country is not listed, please contact us. We will provide a shipping cost calculation based on the destination.
When selecting shipping, choose: Individual Shipping
After placing your order, we will promptly inform you of the final shipping cost.
Sea Kayaks (length up to 500 cm)
Sea Kayak Shipping Rates
| Country | Shipping Cost | Free Shipping From |
|---|---|---|
| Czech Republic | 59 €* | Individual |
| Belgium | 59 €* | Individual |
| Bulgaria | 59 €* | Individual |
| Croatia | 99 € | 3,000 € |
| Denmark | 59 €* | Individual |
| Estonia | 59 €* | Individual |
| Finland | 59 €* | Individual |
| France | 139 €* | Individual |
| Ireland | 59 €* | Individual |
| Italy | 119 € | 3,000 € |
| Lithuania | 59 €* | Individual |
| Latvia | 59 €* | Individual |
| Luxembourg | 59 €* | Individual |
| Hungary | 99 € | 3,000 € |
| Germany | 99 € | 3,000 € |
| Netherlands | 59 €* | Individual |
| Poland | 99 € | 3,000 € |
| Portugal | 59 €* | Individual |
| Austria | 99 € | 3,000 € |
| Romania | 59 €* | Individual |
| Greece | 59 €* | Individual |
| Slovakia | 89 € | 3,000 € |
| Slovenia | 119 € | 3,000 € |
| Spain | 59 €* | Individual |
| Sweden | 59 €* | Individual |
* Listed prices are minimum and may be adjusted up or down based on the destination and order value.
If your delivery country is not listed, please contact us. We will provide a shipping cost calculation based on the destination.
When selecting shipping, choose: Individual Shipping
After placing your order, we will promptly inform you of the final shipping cost.
Boats and Sea Kayaks (length over 500 cm)
Boat and Sea Kayak Shipping Rates
| Country | Shipping Cost | Free Shipping From |
|---|---|---|
| All EU Countries | from 79 €* | Individual |
* Listed prices are minimum and may be adjusted up or down based on the destination and order value.
Shipping costs will be determined individually based on the delivery address and type of boat.
When selecting shipping, choose: Individual Shipping
For an accurate quote, contact us at info@kayak-shop.eu or by phone at +420737332592.
Receipt and Claims
- Upon receiving the shipment, check the packaging. Report any obvious damage to the packaging immediately and note it in the carrier's protocol.
- A note can be added even for damaged packaging – any content defects can be claimed later. Please document the damage.
- Check the contents of the shipment after the carrier leaves. Report hidden defects within 4 business days of receipt. Report obvious defects immediately and document them.
- For full details, please review our terms and conditions.
KAYAK / CANOE RECEIPT GUIDE
KAYAK / CANOE RECEIPT GUIDE
Dear Customer, your kayak/canoe is on its way! Below you will find a clear and concise guide for a smooth receipt process. Carefully following these steps is crucial to protecting your investment.
Important Notice: Conduct the initial inspection of the packaging and kayak in the presence of the carrier who delivered the kayak. Cooperate with the carrier during the inspection to document any damage immediately.
STEP 1: INSPECTION BEFORE RECEIPT AND SIGNING
Item: Shipment Packaging
In the presence of the carrier, perform a visual inspection of the kayak's packaging for damage. What to check:
- Scratches and Gouges: Look for scratches or gouges on the packaging.
- Holes and Tears: Check if the film or cardboard is torn.
- Deformations: Note any dents on the bow, stern, or sides.
- Visible Kayak Damage: Check if any kayak damage is visible through the packaging.
Important: Even for the slightest packaging damage, you must note in the receipt protocol "RECEIVED WITH RESERVATION"!!!
This step is absolutely critical for any claims. Also, take photos of the damage in the presence of the carrier.
You have the full right to a thorough inspection, even if the carrier is in a hurry.
STEP 2: DECISION BASED ON SHIPMENT CONDITION
Scenario A: No Visible Damage
Sign for standard receipt. Be cautious when handling the package.
After the carrier leaves:
- Carefully unpack the kayak in a safe location.
- Thoroughly inspect the entire kayak: surface scratches, cracks or breaks, hull deformations, condition of all components.
If you find hidden damage:
- Create photographic documentation (kayak from all sides, details of damage).
- Keep all packaging for claims purposes.
- Contact us within 2–3 days of delivery.
Scenario B: Shows Damage
- Inform the carrier about the damage.
- Prepare a "Damage Report" with a detailed description.
- Write in the protocol: "RECEIVED WITH RESERVATION" (e.g., "scratches on packaging").
- Take photos (details of damage, entire shipment, label).
- Contact us as soon as possible.
- Alternative: For extensive damage, you may refuse the shipment.
After the carrier leaves:
- Unpack the kayak and check for additional hidden defects.
- Photograph any further findings.
SUMMARY
| Step | 🟢 Scenario A: Undamaged | 🔴 Scenario B: Damaged |
|---|---|---|
| Packaging Inspection | Check packaging before signing. | Check packaging before signing. |
| Decision | Accept if everything is in order. | Note reservation, take photos, contact us. |
| After Receipt | Unpack, inspect, contact if needed. | Unpack, check for further defects, contact us. |
| Contact | Contact us for hidden defects. | Contact us immediately. |
| Done | Enjoy your kayak! | Cooperate on the claim. |
Need Assistance?
For availability checks or other inquiries, feel free to contact us. We’re happy to help!
Phone: +420 737 332 592
Email: info@kayak-shop.eu
Contact Us
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