Delivery EU

International Orders Outside the Czech Republic

All international orders are shipped via PPL, GLS, or DPD carriers.
After shipping your order, we will send you an email with a tracking number.

Delivery to Other Countries

If your delivery country is not listed here, please contact us.
We will find the optimal shipping solution at the best price for you.

International Shipping Options

Standard Shipments up to 20 kg

Shipping Costs via PPL, GLS, or DPD

Country	Shipping Cost (up to 20 kg)	Free Shipping from
Slovakia	6.50 €	199 €
Austria, Germany, Hungary, Poland	8.90 €	225 €
Belgium, Netherlands, Croatia, Denmark, Luxembourg	10.50 €	250 €
France, Italy, Slovenia, Estonia, Latvia, Lithuania, Romania, Bulgaria, Sweden	15.50 €	250 €
Finland, Portugal, Spain, Ireland	24 €	250 €

Paddles

Paddle Shipping Costs

Country	Shipping Cost	Free Shipping from
Slovakia	19 €	399 €
Austria, Germany, Hungary, Poland	32 €	399 €
Belgium, Netherlands, Croatia, Denmark, Luxembourg	59 €	500 €
France, Italy, Slovenia, Estonia, Latvia, Lithuania, Romania, Bulgaria, Sweden	59 €	500 €
Finland, Portugal, Spain, Ireland	75 €	500 €
If your delivery country is not listed here, please contact us. We will prepare a cost calculation based on your destination. When selecting shipping, choose: Custom Shipping After placing your order, we will promptly inform you of the final shipping cost.

Kayaks (up to 300 cm)

Kayak Shipping Costs (length up to 300 cm)

Country	Shipping Cost	Free Shipping from
Slovakia	19 €	2,000 €
Austria	19 €	2,000 €
Germany, Hungary, Poland, Slovenia	39 €	2,000 €
France	59 €	2,000 €
If your delivery country is not listed here, please contact us. We will prepare a cost calculation based on your destination. When selecting shipping, choose: Custom Shipping After placing your order, we will promptly inform you of the final shipping cost.

Sea Kayaks (up to 500 cm)

Sea Kayak Shipping Costs (length up to 500 cm)

Country	Shipping Cost	Free Shipping from
Slovakia	95 €	3,000 €
Austria	95 €	3,000 €
Germany, Hungary, Poland, Slovenia	119–139 €	3,000 €
France	159 €	3,000 €
If your delivery country is not listed here, please contact us. We will prepare a cost calculation based on your destination. When selecting shipping, choose: Custom Shipping After placing your order, we will promptly inform you of the final shipping cost.

Boats and Sea Kayaks (over 500 cm)

Shipping Costs for Boats and Sea Kayaks (length over 500 cm)

The shipping cost will be determined individually based on the delivery address and type of boat.

When selecting shipping, choose: Custom Shipping

For an accurate cost calculation, please contact us via email at info@kayak-shop.eu or by phone at +420 737 332 592.

After placing your order, we will promptly inform you of the final shipping cost. The shipping amount will be added after mutual agreement and order confirmation.

Receipt of Goods and Potential Complaints

Receipt and Complaints

Upon receiving the shipment, check the packaging. Report any visible damage to the packaging immediately and note it on the delivery note.
You may accept a shipment with damaged packaging – any damage to the contents can be claimed later. Please document the packaging damage upon receipt.
Check the contents of the shipment after the driver leaves – the driver does not wait for inspection. Report hidden defects within 3 days of receipt and request a damage report. If you discover damage, please document its extent immediately.

Important Information

For verification of product availability or precise shipping costs, feel free to contact us. We are happy to help you choose the best shipping method.

Contact Information

WATER ELEMENT – Kayak Shop

Veslařská 26
624 00 Brno
Czech Republic

Phone: +420 737 332 592

Email: info@kayak-shop.eu