All international orders are shipped via PPL carriers. After your order is dispatched, you will receive an email with a tracking number. If your delivery country is not listed, please contact us. We will find the optimal shipping solution at the best price.

Standard Shipments up to 20 kg

Shipping Rates via PPL

Country Shipping Cost (up to 20 kg) Free Shipping From
Czech Republic 99 CZK 3,000 CZK
Belgium 10.50 € 200 €
Bulgaria 15.50 € 200 €
Croatia 10.50 € 200 €
Denmark 10.50 € 200 €
Estonia 15.50 € 200 €
Finland 24 € 200 €
France 15.50 € 200 €
Ireland 24 € 200 €
Italy 15.50 € 200 €
Lithuania 15.50 € 200 €
Latvia 15.50 € 200 €
Luxembourg 10.50 € 200 €
Hungary 8.90 € 200 €
Germany 6.90 € 200 €
Netherlands 10.50 € 200 €
Poland 8.90 € 200 €
Portugal 24 € 200 €
Austria 6.90 € 200 €
Romania 15.50 € 200 €
Greece 29 € 200 €
Slovakia 6.50 € 200 €
Slovenia 15.50 € 200 €
Spain 24 € 200 €
Sweden 15.50 € 200 €
Paddles

Paddle Shipping Rates

Country Shipping Cost Free Shipping From
Czech Republic 220 CZK 5,000 CZK
Belgium 19.90 € 500 €
Bulgaria 25.00 € 500 €
Croatia 19.90 € 500 €
Denmark 19.90 € 500 €
Estonia 19.90 € 500 €
Finland 29.00 € 500 €
France 25.00 € 500 €
Ireland 19.90 € 500 €
Italy 19.90 € 500 €
Lithuania 19.90 € 500 €
Latvia 19.90 € 500 €
Luxembourg 25.00 € 500 €
Hungary 19.90 € 399 €
Germany 19.90 € 399 €
Netherlands 19.90 € 500 €
Poland 19.90 € 399 €
Portugal 25.00 € 500 €
Austria 19.90 € 399 €
Romania 19.90 € 500 €
Greece 25.00 € 500 €
Slovakia 19.90 € 399 €
Slovenia 19.90 € 500 €
Spain 25.00 € 500 €
Sweden 29.00 € 500 €

If your delivery country is not listed, please contact us. We will provide a shipping cost calculation based on the destination.

When selecting shipping, choose: Individual Shipping
After placing your order, we will promptly inform you of the final shipping cost.

Kayaks (length up to 300 cm)

Kayak Shipping Rates

Country Shipping Cost Free Shipping From
Czech Republic 20 € Individual
Belgium 59 € 2,000 €
Bulgaria 99 € Individual
Croatia 59 € 2,000 €
Denmark 59 € 2,000 €
Estonia 99 € Individual
Finland 299 € Individual
France 99 € 2,000 €
Ireland 119 € Individual
Italy 79 € 2,000 €
Lithuania 99 € Individual
Latvia 99 € Individual
Luxembourg 59 € 2,000 €
Hungary 39 € 1,450 €
Germany 39 € 1,450 €
Netherlands 59 € 2,000 €
Poland 39 € 1,450 €
Portugal 199 € Individual
Austria 19 € 1,450 €
Romania 99 € Individual
Greece 149 € Individual
Slovakia 19 € 1,450 €
Slovenia 39 € 2,000 €
Spain 199 € Individual
Sweden 299 € Individual

If your delivery country is not listed, please contact us. We will provide a shipping cost calculation based on the destination.

When selecting shipping, choose: Individual Shipping
After placing your order, we will promptly inform you of the final shipping cost.

Sea Kayaks (length up to 500 cm)

Sea Kayak Shipping Rates

Country Shipping Cost Free Shipping From
Czech Republic 59 €* Individual
Belgium 59 €* Individual
Bulgaria 59 €* Individual
Croatia 99 € 3,000 €
Denmark 59 €* Individual
Estonia 59 €* Individual
Finland 59 €* Individual
France 139 €* Individual
Ireland 59 €* Individual
Italy 119 € 3,000 €
Lithuania 59 €* Individual
Latvia 59 €* Individual
Luxembourg 59 €* Individual
Hungary 99 € 3,000 €
Germany 99 € 3,000 €
Netherlands 59 €* Individual
Poland 99 € 3,000 €
Portugal 59 €* Individual
Austria 99 € 3,000 €
Romania 59 €* Individual
Greece 59 €* Individual
Slovakia 89 € 3,000 €
Slovenia 119 € 3,000 €
Spain 59 €* Individual
Sweden 59 €* Individual

* Listed prices are minimum and may be adjusted up or down based on the destination and order value.

If your delivery country is not listed, please contact us. We will provide a shipping cost calculation based on the destination.

When selecting shipping, choose: Individual Shipping
After placing your order, we will promptly inform you of the final shipping cost.

Boats and Sea Kayaks (length over 500 cm)

Boat and Sea Kayak Shipping Rates

Country Shipping Cost Free Shipping From
All EU Countries from 79 €* Individual

* Listed prices are minimum and may be adjusted up or down based on the destination and order value.

Shipping costs will be determined individually based on the delivery address and type of boat.

When selecting shipping, choose: Individual Shipping

For an accurate quote, contact us at info@kayak-shop.eu or by phone at +420737332592.

Receipt and Claims
  • Upon receiving the shipment, check the packaging. Report any obvious damage to the packaging immediately and note it in the carrier's protocol.
  • A note can be added even for damaged packaging – any content defects can be claimed later. Please document the damage.
  • Check the contents of the shipment after the carrier leaves. Report hidden defects within 4 business days of receipt. Report obvious defects immediately and document them.
  • For full details, please review our terms and conditions.
KAYAK / CANOE RECEIPT GUIDE
 

KAYAK / CANOE RECEIPT GUIDE

Dear Customer, your kayak/canoe is on its way! Below you will find a clear and concise guide for a smooth receipt process. Carefully following these steps is crucial to protecting your investment.

Important Notice: Conduct the initial inspection of the packaging and kayak in the presence of the carrier who delivered the kayak. Cooperate with the carrier during the inspection to document any damage immediately.

STEP 1: INSPECTION BEFORE RECEIPT AND SIGNING

Item: Shipment Packaging

In the presence of the carrier, perform a visual inspection of the kayak's packaging for damage. What to check:

  • Scratches and Gouges: Look for scratches or gouges on the packaging.
  • Holes and Tears: Check if the film or cardboard is torn.
  • Deformations: Note any dents on the bow, stern, or sides.
  • Visible Kayak Damage: Check if any kayak damage is visible through the packaging.

Important: Even for the slightest packaging damage, you must note in the receipt protocol "RECEIVED WITH RESERVATION"!!!

This step is absolutely critical for any claims. Also, take photos of the damage in the presence of the carrier.

You have the full right to a thorough inspection, even if the carrier is in a hurry.

STEP 2: DECISION BASED ON SHIPMENT CONDITION

 

Scenario A: No Visible Damage

Sign for standard receipt. Be cautious when handling the package.

After the carrier leaves:

  • Carefully unpack the kayak in a safe location.
  • Thoroughly inspect the entire kayak: surface scratches, cracks or breaks, hull deformations, condition of all components.

If you find hidden damage:

  • Create photographic documentation (kayak from all sides, details of damage).
  • Keep all packaging for claims purposes.
  • Contact us within 2–3 days of delivery.
 

Scenario B: Shows Damage

  • Inform the carrier about the damage.
  • Prepare a "Damage Report" with a detailed description.
  • Write in the protocol: "RECEIVED WITH RESERVATION" (e.g., "scratches on packaging").
  • Take photos (details of damage, entire shipment, label).
  • Contact us as soon as possible.
  • Alternative: For extensive damage, you may refuse the shipment.

After the carrier leaves:

  • Unpack the kayak and check for additional hidden defects.
  • Photograph any further findings.

SUMMARY

Step 🟢 Scenario A: Undamaged 🔴 Scenario B: Damaged
Packaging Inspection Check packaging before signing. Check packaging before signing.
Decision Accept if everything is in order. Note reservation, take photos, contact us.
After Receipt Unpack, inspect, contact if needed. Unpack, check for further defects, contact us.
Contact Contact us for hidden defects. Contact us immediately.
Done Enjoy your kayak! Cooperate on the claim.

Need Assistance?

For availability checks or other inquiries, feel free to contact us. We’re happy to help!

Phone: +420 737 332 592

Email: info@kayak-shop.eu

Contact Us